How can we help you today?
Paying your rent
Rent is due one week in advance from the Monday of each week from the start of your tenancy. If you are a new tenant, we will tell you how much your rent is and whether there are any extra services provided when you sign your tenancy agreement.
Money advice
Our Money Advice team is here to provide free and impartial advice on budgeting and money management, debt, rent matters, and a whole host of issues arising from welfare reforms.

Whether you’re in employment or in receipt of benefit payments, money issues can affect anyone. We’ve provided a range of tools and information to help you manage your money and make sure you’re receiving all the benefits you’re entitled to.
How we set your rent and service charges
Our rents are set according to an established Government framework, which all social landlords and registered providers must follow when setting their rents. The way our rents are calculated differs slightly whether the property is for social rent, affordable rent, shared ownership or fair rent.

Service charges are the costs involved in providing a service to a property, estate or scheme, such as caretaking, lift maintenance, gardening of communal areas etc.
More information