Category: General

 
 
General, In Your Area | 26/01/2021
Warmfront surveys start on home insulation

We want our residents to live in energy efficient homes and we are looking into ways that we can improve the insulation of our properties. We are working with The…

 
General | 19/01/2021
Being prepared for floods

The Met Office has issued an amber weather warning in parts of England, including the North West and East Midlands with expected heavy rain and possible flooding. Further information can…

 
General | 13/01/2021
Have you applied for the EU Settlement Scheme?

Brexit came into effect on 1 January 2021 and with it came changes to the rights of EU citizens being able to live, work and access public funds in the…

 
General | 06/01/2021
The Better Health Campaign – for a healthy new year

Jigsaw Homes residents are being encouraged to get motivated to get healthier in 2021 due to COVID-19. In support of Public Health England’s latest Better Health new year campaign, we’re…

 
General | 21/12/2020
Office closure during Christmas & New Year

Please note that we will be closed during the festive period from 12:30pm on Thursday 24 December 2020.  We will re-open on Monday 04 January 2021. If you need to…

 
General | 15/12/2020
Office closure on Friday 18 December 2020

Please note that we will be closed from 12.30pm Friday 18 December 2020. We will be back on Monday 21 December 2020. If you need to report an EMERGENCY repair…

 
General | 08/12/2020
New customer website launches: My Jigsaw

Following an important system update, we are pleased to announce the launch of our new customer website: My Jigsaw. This replaces the Adactus Connect and New Charter Customer Hub websites….

 
General | 07/12/2020
Telephone service disruption – Monday 07 December

Earlier this morning, we experienced some issues with incoming calls. Calls were routing through to Netcall but unfortunately not reaching our advisors. While we did manage to resolve the issue…

 
General | 03/12/2020
IT System And Customer Website Upgrade – Friday 4th December

On Friday 4th December, we will be carrying out planned upgrade works to our IT systems.  During this time Jigsaw Homes Group will have limited access to some services and…

 
General | 01/12/2020
Activity Packs And Vouchers Go Down A Treat with Chorley Schoolchildren

Schoolchildren in Chorley have sent letters of thanks to our neighbourhood team after they and their families received food vouchers and activity packs over the October half-term holiday. Pupils from…