Category: General

 
 
General | 10/12/2019
Office closure on Friday 13 December 2019

Please note that on Friday 13 December 2019, our offices will be closed. Our Head Office and Regional Offices will re-open on Monday 16 December 2019. If you need to…

 
General, In Your Area | 09/12/2019
Christmas rent-free weeks for Chorley CH tenants

Chorley Community Housing tenants with a tenancy agreement that allows for rent-free weeks will be pleased to hear the Christmas non-collection rent weeks are the weeks beginning 23 and 30 December…

 
General | 04/12/2019
Essential maintenance work on our telephone system – Thursday 5 December

On the morning of Thursday 5 December, we will be carrying out essential maintenance work on our telephone system between 8am and 8:30am. During this time, calls will be directed…

 
General, Jigsaw Rewards | 28/11/2019
Out-of-hours service changes

From Monday 2 December, changes to our out-of-hours repairs telephone service will come into effect. These changes will help our tenants with an emergency repair reach an advisor more quickly….

 
General, Jigsaw Group News | 27/11/2019
Connect teams awarded Customer Contact Association Global Standard

Jigsaw Homes Group is delighted to announce that our customer contact service has retained the CCA Global Standard Accreditation for the ninth consecutive year. The internationally recognised accreditation was awarded following…

 
General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards feedback – out-of-hours survey

At Jigsaw Homes Group, we operate two contact centres in Leigh and Ashton. The centres have an out-of-hours service which currently operates at the following times:- 6pm until 8am Monday…

 
General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards members feedback on Resident Involvement Strategy

Jigsaw Homes Group has developed a new draft Resident Involvement Strategy to explain how our residents can get involved with the Group. There are various involvement options available to residents. …

 
Gardens & Allotments, General | 20/11/2019
Blooming Marvelous!

Last week, we celebrated our gardening competition, Blooming Marvelous, with our tenants. A large number of our tenants work hard every year and take pride in their gardens and communal…

 
General | 07/11/2019
Tenants’ Annual Report 2019

Following from the publication of our Financial Statements for 2018/19, we pulled together some of the key highlights during the year along with our performance and customer satisfaction with our…

 
General | 31/10/2019
Balcony safety during bonfire season (The Treacle Campaign)

The Greater Manchester Fire and Rescue Service (GMFRS) is once again running its Treacle Campaign, which aims to spread the message about how people can stay safe during bonfire period….