Covid-19
Our services during the outbreak
Update 12 April 2021: England saw the lockdown restrictions ease further on 12 April, with many businesses opening to customers or resuming more of their services. Your safety and the safety of our employees remains our priority. We are continuing to provide key services such as repairs and services that can be provided by phone, on-line or with safe social distancing. Our offices remain closed to the public. We wish to apologise for any inconvenience caused.
Stay at home. Protect the NHS. Save lives.
Repairs Service
As an extension to our ‘emergency plus’ service and undertaking all urgent repairs, from 22 June 2020 we recommenced taking routine repair requests from tenants, making appointments from the end of June to allow time to mobilise. Where it is safe to do so, we are also undertaking external repairs that do not require our technicians to enter the property.
Domestic abuse during the COVID-19 outbreak
Increased tension in the household during self-isolation, coupled with the fact that victims of domestic abuse stay inside with their perpetrators, has led to an increase in cases of domestic abuse. We have pulled together some resources for victims and survivors of domestic abuse during the coronavirus outbreak.
Do more online
As social distancing and staying at home is becoming the new normal for many of us, why don't you try to access our services online. Tenants can register today and gain access to tenancy details, rent and repairs 24/7. Registration is simple and automated so tenants can sign up any time.
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