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Chorley Community Housing News

 

Category Archives: MP news

November 20th, 2017

Adactus’s ‘connect’ customer contact service, received nationwide recognition winning the ‘Small Centre of the Year’ award at the 2017 Customer Contact Association’s (CCA) Excellence Awards ceremony on 16 November in Glasgow. This is the second time our customer contact service wins this prestigious award with the previous time being at the CCA Excellence Awards in 2015. The CCA provides official recognition for contact centres across all sectors of business that are leading the way in terms of performance and achieving the Global Standard …

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November 11th, 2017

We are delighted, and incredibly excited, to have launched our brand new customer website – Adactus Connect! Connect replaces our previous online services, and gives our customers total access 24/7 to many more features including: Pay rent Request a repair Update contact details Check out local news on our Breathe Facebook feeds Check out repair history Request an energy advice visit Download documents such as gas safety certificates, advice leaflets etc Request a copy of their tenancy Check out their …

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November 8th, 2017

Earlier in October, we pledged our support to Get Online week and run a campaign urging people to #tryonething online using ‘Connect’, our dedicated customer service website. Tenants that signed up and explored Adactus Connect between 2-8 October were entered into a competition to win two Samung Galaxy tablets. To make it fair to all our tenants, one winner was drawn from our existing registered users of ‘Connect’ that logged in during that week and one winner from any tenants that …

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November 6th, 2017

At Adactus, we believe that everyone should be able to heat their home to an adequate level for comfort and health, without getting into debt as a result. We want to help you save energy, money and help the environment too.  We offer a FREE energy advice service that can offer you advice over the phone or in your home. Our service can help you to: Use your heating controls effectively Reduce your energy usage Compare other suppliers and switch to cheaper or greener …

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October 23rd, 2017

This is the quarterly review of anti-social behavior (ASB) activity reported to Adactus. The tenant scrutiny panel into ASB recommended the data are made available on our website. In the period July to September 2017, there were 566 individuals reported to us that were believed to be causing ASB or tenancy fraud (representing 455 cases it is common in cases of this type for there to be multiple alleged perpetrators).  The most common kinds of nuisance reported were: noise (27%), …

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Welcome to the Chorley Community Housing blog. Here you will find up to date news stories from across the group.

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Chorley Community Housing:
Turner House, 56 King Street,
Leigh, Lancashire,
WN7 4LJ
Connect 0300 111 1133