Adactus Housing Association Ltd

Chorley Community Housing


Category Archives: CCH performance information

June 12th, 2014

Click on the video to hear Paul Lees, Chief Executive of Adactus Housing Group outline the key decisions made at the May 2014 board meetings. Chorley Community Housing Limited Board Meeting Tuesday 13 May 2014 Agenda Reports for Resolution Apologies for absence Declaration of any Interests Members of the Board are reminded of their responsibility to declare any personal interest in respect of matters contained in this agenda. If the personal interest is a prejudicial interest, then the individual Member …

Read more or Comment >>

June 3rd, 2014

The interactive visualisation below sets out the Group’s performance against its Business Plan Key Performance Indicators as at 31 March 2014. Click on a KPI box to view further details including trend information.  The size of the boxes represent the importance of each KPI to the business.  Red indicates ‘out of target’ and green indicates performance ‘within target’. This information was considered by the board in May 2014.

Read more or Comment >>

May 19th, 2014

Performance matters at CCH and we are passionate about improving our standards. We continually monitor performance to assess how we are doing, see whether changes to service delivery have resulted in improvements and find out where we need to focus our attentions. The table within the image gallery presents key performance information for Chorley Community Housing for the final quarter of last financial year 2013/14, along with target and trend information (e.g. whether performance is improving, remaining stable or declining). …

Read more or Comment >>

May 15th, 2014

This video provides statistical information on our Programming, Contract & Services from 2013/14 – including the number of window replacements made. It also details our performance in diverse areas – from fire safety and risk assessments to adaptations that enable residents to remain in their homes. Please feel free to leave any comments below.

Read more or Comment >>

May 15th, 2014

  This video showcases the performance of our Corporate Services team.  This includes information on: Connect (our customer contact service), Marketing and PR, Information Technology, Resident Involvement, Tenancy Enforcement and our new in-house Legal team.  Have a look at their successes and achievements during 2013/14. Please feel free to leave any comments below.

Read more or Comment >>

about the blog

Welcome to the Chorley Community Housing blog. Here you will find up to date news stories from across the group.

We really value your feedback so please leave a comment. You can also rate the comments left by other people and share our posts on facebook & twitter.


Get regular updates: follow adactus

Chorley Community Housing:
24-26 Gillibrand Street
callconnect 0845 505 3355
mobileconnect 0300 111 1133