Chorley Community Housing News


Category Archives: CCH news

July 25th, 2016

Adactus is proud to announce that Connect, the Group’s customer contact centre based in Leigh, Greater Manchester has been successfully re-accredited to the Contact Centre Association’s (CCA) Global Standard.  This is the sixth consecutive year that Connect has received the contact centre industry’s most prestigious quality standard. It is not that long ago that Adactus was highly praised for its commitment to customers after receiving nationwide recognition at the 2015 CCA Excellence Awards, winning the ‘Global Standard v6 Small Centre of the Year’ category. The team at Connect handle …

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July 22nd, 2016

On Wednesday, the Adactus500 scrutiny panel on Universal Credit met in Leigh for a final time to finish their scrutiny exercise. The main purpose of the final meeting was to give scrutiny panel members the opportunity to look in detail at the final report produced by our internal affairs team, consider the recommendations, and add their own recommendations too. Click here to view the notes from Wednesday’s meeting. The final set of recommendations are now being forwarded to the boards …

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July 19th, 2016

The Adactus500, the Group’s main way of involving tenants, has been crowned winners of the 2016 TPAS national “excellence in digital involvement” award. Following the win at the northern regional awards in April, the Adactus500 beat off stiff competition from the southern and central regions to win the national award last Thursday. The TPAS awards showcase organisations who work together with their tenants to improve services, save money and bring lasting changes to communities. The Excellence in Digital Involvement award …

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July 13th, 2016

The final scrutiny report on universal credit has just been published. Following on from the scrutiny panel’s interim meeting, our Internal Affairs team has been busy gathering further evidence to present to the scrutiny panel at their meeting next week. Their report, which includes recommendations, is now available to view: Click here to view the Scrutiny Panel on Fire Safety – Final Report using an e-reader. Or click here to download the report as a pdf. Tell us what you think of …

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July 12th, 2016

Supported by a robust financial position, The Adactus Housing Group remained true to its promise to help tackle the housing need across the North West by delivering more new homes this year.  This put Adactus in 3rd place at Inside Housing’s Top 10 Housing Associations 2016 for growing their stock the most. Looking at Inside Housing’s list of the Top 50 Biggest Builders in the sector housing associations, the Adactus Housing Group made a leap, from 47th to 19th place. Paul …

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