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Chorley Community Housing News

 

Category Archives: performance information

February 12th, 2015

Our performance matters greatly to us, and we want to give residents the opportunity to see how we are doing, not only overall but at a local level too. Scroll down to view maps and charts which show our performance on lettings, voids (empty properties), anti social behaviour and repairs. Each area is also broken down to ward level so you can check on our performance where you live. The figures relate to quarter 3 (October – December 2014).  Click …

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January 20th, 2015

This is the first quarterly review of anti-social behaviour (ASB) activity reported to Adactus. The scrutiny panel on ASB recommended that information is made available on our website. In the period October-December 2014, there were 281 ASB incidents reported to Adactus. The most common kinds of nuisance reported were: noise (25%), verbal harassment/abuse (16%) and drugs/substance abuse (9%). In future quarters, we will report on trends and changes in incident types and locations. In the most serious or persistent cases, Adactus will take …

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December 8th, 2014

The 2013/14 Tenants’ Annual Report highlights the key areas our tenants have prioritised during an Adactus500 consultation and includes the performance results and tenant satisfaction levels achieved during the year. The Report also illustrates our performance improvements over the past five years that have led to an increase in tenant satisfaction and a strengthened financial position of the business. »Please click here to view this years tenants annual report. We hope you enjoy reading this latest annual report and please let us know what you think. …

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December 4th, 2014

As the front cover illustrates, this edition of inhouse proudly commemorates both the first and second World Wars; both have seen significant anniversaries in 2014 – It was 100 years ago in July since the start of WWI, and 75 years ago in September since Britain declared war against Germany and marked the start of World War II. This edition also includes our 2013/14 Tenants’ Annual Report.  The report highlights the key areas our tenants have prioritised during an Adactus500 consultation and …

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November 13th, 2014

Performance matters at Adactus and we are passionate about improving our standards.  We continually monitor performance to assess how we are doing, see whether changes to service delivery have resulted in improvements and find out where we need to focus our attentions. The table in the gallery presents key performance information for Adactus Housing Group for the second quarter of 2014/15, along with target and trend information (e.g. whether performance is improving, remaining stable or declining). Performance in the first two quarters …

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