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Chorley Community Housing News

 

Category Archives: performance information

May 14th, 2015

Our performance matters greatly to us, and we want to give residents the opportunity to see how we are doing, not only overall but at a local level too.  Each area is also broken down to ward level so you can check on our performance where you live. The table in the image gallery relates to quarter 4 (January – March 2015). Performance: January – March Performance throughout 2014/15 has been strong with targets achieved in all areas with the exception of …

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May 13th, 2015

This is the second quarterly review of anti-social behaviour (ASB) activity reported to Adactus. The tenant scrutiny panel into ASB recommended the data are made available on our website. In the period January-March 2015, there were 275 ASB and tenancy fraud incidents reported to Adactus. The most common kinds of nuisance reported were: noise (29%), drugs/substance abuse (8%) and garden nuisance (6%). Compared with the previous quarter, there was a reduction in the proportion of cases involving vandalism/damage to property …

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February 12th, 2015

Our performance matters greatly to us, and we want to give residents the opportunity to see how we are doing, not only overall but at a local level too. Scroll down to view maps and charts which show our performance on lettings, voids (empty properties), anti social behaviour and repairs. Each area is also broken down to ward level so you can check on our performance where you live. The figures relate to quarter 3 (October – December 2014).  Click …

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January 20th, 2015

This is the first quarterly review of anti-social behaviour (ASB) activity reported to Adactus. The scrutiny panel on ASB recommended that information is made available on our website. In the period October-December 2014, there were 281 ASB incidents reported to Adactus. The most common kinds of nuisance reported were: noise (25%), verbal harassment/abuse (16%) and drugs/substance abuse (9%). In future quarters, we will report on trends and changes in incident types and locations. In the most serious or persistent cases, Adactus will take …

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December 8th, 2014

The 2013/14 Tenants’ Annual Report highlights the key areas our tenants have prioritised during an Adactus500 consultation and includes the performance results and tenant satisfaction levels achieved during the year. The Report also illustrates our performance improvements over the past five years that have led to an increase in tenant satisfaction and a strengthened financial position of the business. »Please click here to view this years tenants annual report. We hope you enjoy reading this latest annual report and please let us know what you think. …

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