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Chorley Community Housing News

 

Category Archives: adactus500

January 27th, 2015

Last Wednesday, a new Adactus500 Scrutiny Panel met at our Head Office in Leigh to start their scrutiny of energy efficiency. Nine tenants came from across the North West to meet together to share their views and agree the scope of the scrutiny exercise. The main purpose of the scoping meeting was to give scrutiny panel members the opportunity to decide which areas they would like the investigation to focus on. Residents want to look at the following  key areas: Records …

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January 16th, 2015

We recently ran an Adactus500 survey to establish the most effective ways of scheduling gas appointments. We are required by law to service and test gas appliances in our properties every year and we would like to explore ways to help reduce the number of failed appointments. We want to make sure that we are doing all we can to make gas servicing appointments accessible and convenient for our tenants. Scroll down to view the full results of the survey …

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December 12th, 2014

On Wednesday, the Adactus500 scrutiny panel on DLO productivity (repairs) met in Leigh for a final time to finish their scrutiny exercise. The main purpose of the final meeting was to give scrutiny panel members the opportunity to look in detail at the final report produced by our internal affairs team, consider the recommendations, and add their own recommendations too. Click here to view the notes from Wednesday’s meeting. The final set of recommendations are now being forwarded to the boards of management and feedback on what will  …

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November 28th, 2014

Work is continuing the Adactus500′s Scrutiny of DLO productivity (repairs). Following on from the Scrutiny Panel’s interim meeting, our Internal Affairs team has been busy gathering further evidence to present to the Scrutiny Panel at their next meeting in mid December. Their report, which includes recommendations, is now available to view: Click here to view the Scrutiny Panel on DLO productivity – Final Report using an e-reader. Tell us what you think of the report and recommendations! We are very keen …

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November 13th, 2014

On Wednesday, the Adactus500 scrutiny panel on DLO productivity (repairs) met at our Head Office in Leigh to continue their scrutiny. The main purpose of the interim meeting was to give scrutiny panel members the opportunity to look in detail at the interim report produced by our internal affairs team, and to challenge the findings. Residents were also given the opportunity to determine which direction the rest of the investigation will go. Click here to view the notes from Wednesday’s …

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