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Chorley Community Housing News

November 17th, 2016

We recently asked for our customers views on automated telephone systems, including menu systems controlled by key presses as well as voice recognition menu systems. We learned a lot from this the feedback, and the results were used to help us with a procurement process for new contact centre telephony software. We are now running a follow up survey, asking for some more detailed feedback in terms of how our menu systems could be set up. Scroll down to view the …

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November 11th, 2016

On Wednesday, the Adactus500 scrutiny panel on planned maintenance met at our head office in Leigh to continue their scrutiny. The main purpose of the interim meeting was to give scrutiny panel members the opportunity to look in detail at the interim report produced by our internal affairs team, and to challenge the findings. Residents were also given the opportunity to determine which direction the rest of the investigation will go. Click here to view the notes from Wednesday’s meeting Our …

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November 7th, 2016

Adactus has now awarded £57,000 for the Breathe Investment Grants (BIG) this year to worthy community projects across the Chorley area. BIG replaced the previous years Neighbourhood Fund and Green Grants with more money than ever awarded to the local area. The projects were voted on by a large panel of residents from the Adactus 500 involvement group and a huge response was received with many projects being marked as excellent. Samantha Hornsby, Enterprise and Funding Officer at Adactus said “We’ve …

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November 7th, 2016

As a company we aim to be open and honest about our performance, decisions that we make and ultimately why we make them.  This ‘transparency’ is central to our relationship with our customers.  It helps us create and maintain confidence in our services.  We are committed to being transparent and publish a great deal of information on our website to fulfill this commitment. Earlier this year, we asked our customer’s views on what we give priority to. We presented a …

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November 2nd, 2016

For the third year running the Adactus Housing Group continued its support as the principal sponsor of the 2016 Britain in Bloom – North West awards. The popular competition again included a large number of levels and awards to recognise the gardens of individuals, neighbourhoods, communities, towns, boroughs, schools, and even stations. The awards themselves were proudly presented by Jane Clayton, Member of the Board at the Adactus Housing Group who joined Bill Blackledge, Chair of  Britain in Bloom – North West at a lavish ceremony held on Friday 28 …

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Chorley Community Housing:
Turner House, 56 King Street,
Leigh, Lancashire,
Connect 0300 111 1133