Phone calls Due to the extreme wintry weather, we are receiving very high numbers of calls to Adactus Connect and our out of hours emergency service. Thank you for your patience when trying to contact us. Please only use the out-of-hours emergency service if you have an emergency repair. Repairs Because of the very high number of heating problems being reported to us, we have increased the number of heating engineers working in the run-up to Christmas and between Christmas …

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