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Chorley Community Housing News

 
November 20th, 2017

Adactus’s ‘connect’ customer contact service, received nationwide recognition winning the ‘Small Centre of the Year’ award at the 2017 Customer Contact Association’s (CCA) Excellence Awards ceremony on 16 November in Glasgow. This is the second time our customer contact service wins this prestigious award with the previous time being at the CCA Excellence Awards in 2015. The CCA provides official recognition for contact centres across all sectors of business that are leading the way in terms of performance and achieving the Global Standard …

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November 16th, 2017

This week, residents from Coppull, Chorley came together for a digital training session at The Heys, one of our housing schemes in the Borough. Kelly Bond from the Group’s Breathe team delivered Free digital training on Tuesday 14 November to a number of Adactus tenants and local residents that attended the session. The main aim of the training was to help increase the participants confidence and knowledge of all things digital.  This included hints and tips of how to stay …

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November 13th, 2017

Last Wednesday, the Adactus500 scrutiny panel on health and safety (with particular focus on fire safety) met at our head office in Leigh to continue their scrutiny.  The main purpose of the interim meeting was to give scrutiny panel members the opportunity to look in detail at the interim report produced by our internal affairs team, and to challenge the findings.  Residents were also given the opportunity to determine which direction the rest of the investigation will go. Click here to …

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November 11th, 2017

We are delighted, and incredibly excited, to have launched our brand new customer website – Adactus Connect! Connect replaces our previous online services, and gives our customers total access 24/7 to many more features including: Pay rent Request a repair Update contact details Check out local news on our Breathe Facebook feeds Check out repair history Request an energy advice visit Download documents such as gas safety certificates, advice leaflets etc Request a copy of their tenancy Check out their …

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November 8th, 2017

Earlier in October, we pledged our support to Get Online week and run a campaign urging people to #tryonething online using ‘Connect’, our dedicated customer service website. Tenants that signed up and explored Adactus Connect between 2-8 October were entered into a competition to win two Samung Galaxy tablets. To make it fair to all our tenants, one winner was drawn from our existing registered users of ‘Connect’ that logged in during that week and one winner from any tenants that …

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Welcome to the Chorley Community Housing blog. Here you will find up to date news stories from across the group.

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Chorley Community Housing:
Turner House, 56 King Street,
Leigh, Lancashire,
WN7 4LJ
Connect 0300 111 1133