Urgent repairs

The types of works classed as urgent repairs are:

Unsafe power or lighting socket or electrical fitting
Total loss of water supply
Total or partial loss of gas supply
Blocked flue to open fire or boiler
Total loss of space or water heating between 1 November and 30 April
Blocked or leaking foul drain or blockage of only WC in property
Only WC in property will not flush
Leaking from water or heating pipe, tank or cistern
Insecure external window, door or lock.