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Policies

We have a vast number of policies stating our intent and our principles in: the delivery of our services, financial control and management, board composition, and employee recruitment and welfare.

These are the policies that we believe you will most frequently refer to; please click to view.

• Access & Customer Care Policy
• Allocations Policy
• Annual Gas Inspection Policy
• Anti-Social Behaviour Policy
• Board Membership Policy
• Complaints, Comments, Compliments & Compensation Policy
• Confidentiality & Information Policy
• Cyclical Maintenance Policy
• Domestic Violence Policy
• Equality & Diversity Policy
• Harassment Policy
• Health & Safety Policy
• Learning & Development Policy
• Leasehold Management Policy
• Participation & Consultation Policy
• Procurement Policy
• Recruitment & Selection Policy
• Relationship Breakdown Policy
• Rent Collection & Arrears Pursuance Policy
• Rent Setting & Service Charge Policy
• Resident Involvement Statement
• Responsive Repairs & Maintenance Policy 
• Services to the Elderly, Disabled & those with Special Needs Policy
• Void Management Policy

Chorley Community Housing is a subsidiary company of the Adactus Housing Group. All our policies have been approved by the Board of Chorley Community Housing.

If you have not found the policy you were looking for, please e-mail helen.coulson@adactushousing.co.uk with 'Policy Request' in your subject area.

Thanking you.

Policy Titles in this colour text are to be uploaded to our website shortly.