Would you like Customer Service information regarding location, opening times and contact details? If so, please view our Contact Us page.

Chorley Community Housing’s Customer Service objectives include:

  • Putting customers at the heart of our service delivery and development
  • Ensuring excellent service standards
  • Ensuring accessible services to our customers


 We have produced a number of documents that state our principles, priorities and the commitments we have made towards achieving these objectives. These are:
• Customer Care Charter
• Customer Care Service Standards
• Access & Customer Care Policy
• Complaints, Comments, Compliments & Compensation Policy

Please click on the relevant document title above to view the policy in full.

To view all our Service Standards please click here